Dr. Gary Pusillo is a trailblazer in natural pet nutrition. His journey takes him deep into rainforests and jungles, uncovering the secrets of nature’s pharmacy. For Dr. Pusillo, the philosophy is simple: keep it natural, keep it whole, keep it bio-available.

This ethos mirrors our own—prioritizing cleanliness, safety, and environmental harmony. Together, we ensure the journey from seed to sprout to your pet’s health is one of uncompromising quality and care.

BS – Bachelor of Science
MS – Master of Science
PhD – Doctor of Philosophy
PAS – Professional Animal Scientist
ACAN – American College of Animal Nutrition
AAFS – American Academy of Forensic Sciences

Dr. Noëlle Webb earned her Doctor of Veterinary Medicine from the Atlantic Veterinary College at the University of Prince Edward Island in 2018. With a lifelong passion for exotic and zoological medicine, she completed an internship in exotic companion animal medicine and emergency care at the Center for Bird and Exotic Animal Medicine in Washington before practicing small animal and exotic medicine in British Columbia.

Now based in Halifax, Dr. Webb is a Fear Free™ certified veterinarian with professional interests in small mammal dentistry, microsurgery, hematology, and evidence-based medicine. She is a member of several exotic veterinary associations and was recently honored with the NSVMA Young Veterinarian Award for her contributions to expanding exotic veterinary care in Nova Scotia.

Dr. Sneha is a Seattle native and a UW alum. She returned to the Seattle area in 2024 after living in every time zone in the US. She completed vet school at Colorado state where she focused on zoo/exotic medicine. Her interest in exotic medicine led her to the Bronx Zoo, where she worked on conservation in an endangered species of swine called Babirusa. After vet school, she completed a small animal rotating internship on the east coast followed by a year long exotics specialty internship with a focus in avian medicine. In her free time, she enjoys playing the violin, making Tik Tok videos, and performing Indian Classical Dance with a local dance troupe. She has 3 rescued guinea pigs, 4 chickens, and a dog. 

Our Customer Support team isn't your average call center: it's a group of lifelong pet owners, certified educators, and vet techs who've spent years caring for rabbits, guinea pigs, and other small companions of their own. Whether you're troubleshooting a picky eater, navigating a health concern, or just need guidance on the right hay for your herd, you're talking to someone who's been in your shoes.

From hands-on animal care backgrounds to formal veterinary training, our team blends real-world experience with expert knowledge because when it comes to your pet's wellbeing, generic answers just won't cut it. We're here to help, paw and all.